Veteran-owned and headquartered in San Diego, California, WorldTrans Services, Inc. has provided innovative logistic services to its clients since 1997. The management team brings to the forefront a combined industry experience of over 120 years. With worldwide alliances and partnerships including a domestic network of over 150 agents and an international network of over 200 agents, WorldTrans Services, Inc. has created the network and buying power to deliver economical, innovative and successful services to our clients.
WorldTrans Services is the solution provider for today’s logistic demands. We provide the powerful infrastructure that supports Domestic Time-Definite Services, International Importing and Exporting, Project Management and Third Party Logistics. We offer the complete logistics package — ranging from importing of goods from overseas via air and ocean, warehousing, picking and packing and distribution of product to the Domestic Market.
Learn more about the solutions we have to offer you! Call us today at (858) 536-7900!
What We Value
We Value Self-Leadership — This statement means that in addition to asking ourselves “are we doing things right,” we ask “are we doing the right things?” Are we willing to take actions that will bring about the best results: serving others, ongoing development, taking responsibility for our actions, clarifying expectations, communicating openly, honestly, directly and respectfully. Self-leadership at work seeks the best long-term interest of the company which will include remaining ethical and trustworthy; it understands how to seek the right course of action when encountering adversity and that adversity, handled effectively, results in personal growth. If we are able to lead ourselves in behavior that seeks the best interest of the team and that delivers higher levels of quality to our clients, we will be doing the right things.
We value Realationships — Our relationships, which include family, friends, co-workers, clients, vendors and suppliers, have an impact. When these relationships are built upon mutual trust, respect, and loyalty, they become “real” and “authentic.” Authentic relationships stand out and have positive and memorable effects while creating synergy and delivering superior results that last.
We Value Personal Attention — We value putting the customer first. They are the reason our business exists.; therefore, customers need to feel special and important – otherwise they quietly go away. Some of the ways we give personal attention are being there as promised, keeping customers informed about unavoidable delays, responding to their requests in a timely manner, being honest when communicating, and never leaving them on hold for over a minute without getting back to them with a status. These are our commitments to our clients.
We Value Doing Something Extra — We value giving our clients more than they expect and over-deliver. After we meet our customer’s needs, we look for one more thing – something extra – to do for them or give them. It doesn’t have to something big or costly – it can be as simple as helping them fill out some necessary paperwork. Perhaps it’s giving them your name and phone number with instructions to call you if they have any problems. Or maybe it’s just carrying an item to their car. Whatever it is, that little extra can make a big difference in keeping our customers happy and motivating them to come back again and again. We realize that it is the service we are not obligated to give that customers value the most.
We value Making it Better than it is Today — We embrace the opportunity for growth & seek to do it in fresh new ways while building on our bank of experience. We enjoy cultivating industry expertise, while engaging in intentional dialogue to select the most appropriate new goals, and then implementing strategies to realize those goals. We understand that this is an on-going process & must take us out of our comfort zone if we are to remain competitive. We also realize that achieving higher levels of success will involve acquiring new skills, seeking new talent, developing new products and may include failed attempts. If at first we don’t succeed, we value learning from our mistakes and moving forward better equipped for the future. We put a higher value on failed “intelligent action” for the sake of improvement than no action at all.
